Helpdesk

My client is looking for Helpdesk Specialist (Remote Desktop Support)-Freelance and I wanted to know whether this would be of interest to you or not?

Position : Helpdesk Specialist (Remote Desktop Support)-Freelance

Location : Southampton and Havant -UK

Job Type: Freelance Contract ( INSIDE IR35) ONSITE

Rate: 150 Euro/Day

Looking for early joiners

If you are comfortable with the role, please share me below details

Expected Rate:

Updated CV:

Present Location:

Visa Status:

Nationality as per passport:

Availability for interview:

Availability to start:

Experience: 01 – 03 years | Qualification: B.E. Electronics / Computer Science Helpdesk Specialist RDS (Remote Desktop Support)

Job Description:

Providing expert input to the service requirements definition process, writing and/or reviewing documentation describing Level 1, 2 and 3 Services;

creating detailed run books. Performs comprehensive knowledge transfer with incumbent service provider and clearly documents all learnings and findings.

Communicate comfortably and effectively with customers and management Demonstrable Subject Matter Expert on Service Desk Expert knowledge of Service Desk functions in line with ITIL standards, including Incident, Problem and Request Management;

Help desk, customer service, and support experience with problem solving involving hardware, software.

Provide hardware / software / network problem diagnosis / resolution via telephone for customer s end users Route problems to internal I.M.

Apply Now