Market Field Service Manager

  • IT
  • PR/065689
  • Permanent

Market Field Service Manager (Danish & English speaker)

One of my arket leading clients is urgently looking for a Market Field Service Manager (Danish and English speaker) to join their team in Copenhagen, Denmark.
This is a great opportunity to work in an IT industry with exposure to new technologies and an international environment.

Required Skills:

  • 15-20 years of Field service management, preferably in managing food and drink processing conglomerate corporation accounts.
  • Experience in handling customers in Weekly/Daily/Monthly/Quarterly Review meetings
  • Experience in managing Field Support tools, Build management, Server room support, EUC and User Service management functions.
  • Enabling high-level performance benchmarks for access devices, such as PCs, laptops, and mobiles.

Job Description:

  • Monitoring and managing desktop support, IT services desk, and VIP support functions to ensure optimal service
  • Capable of converting DSAT into CSAT
  • Recommending methods of improvement and seeing that actions are implemented on time for service delivery upgrades
  • Providing technology support for corporate conferencing and ensuring the ready availability of meeting room resources, such as presentation software and audio-visual systems
  • Proficiency in leading both physical and virtual teams
  • Experience in dealing with third party-provided services
  • Taking ownership of critical incidents, coordinating with resolution parties, and establishing effective communication between stakeholders for post-incident reviews.

My client offers:

  • Broad range of activities, tasks, and projects
  • Further development and professional advancement
  • Friendly and international working environment
  • Competitive salary and various benefits

Does this sound like you?
If you want to be involved with tech innovation in a fast-paced environment with an employer that offers a generous competitive salary + benefits (including performance related bonuses) and professional growth, then this position is a perfect match for you.

Please send me your CV immediately.

Job Reference: PR/065689


Salary per: Annum

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Contact Name: Akua Kyei
Contact Email:
Contact Tel: +44(0)2035887706