One of my market leading client is urgently looking for a Desktop Service Engineer to join their team in Germany (Berlin)
This is a great opportunity to work in an IT industry with exposure to new technologies and an international environment
What you need:
- Helpdesk Specialist RDS (Remote Desktop Support)Language Skillsets: fluent German + English
- Performs comprehensive knowledge transfer with incumbent service provider
- Desk functions in line with ITIL standards, including Incident, Problem and Request Management;
- Familiarity with Service Management Tool suites and other technologies used in the Service Desk environment, and their appropriate adoption by client and supply-side agencies;
- Deep understanding of the interfaces between remote and on-site first line contact and second and third line resolver groups;
- Provide hardware / software / network problem diagnosis / resolution via telephone for customers end users
My client offers:
- Broad range of activities, tasks and projects
- Further development and professional advancement
- Friendly and international working environment
- Competitive salary and various benefits
Does this sound like you?
If you want to be involved with a fast-paced environment with an employer that offers a generous competitive salary and professional growth, then this position is a perfect match for you. Limited slots available, Please send me your CV immediately!