Remote Desktop Service

One of my market leading client is urgently looking for a Desktop Service Engineer to join their team in Germany (Berlin)
This is a great opportunity to work in an IT industry with exposure to new technologies and an international environment

What you need:

• Helpdesk Specialist RDS (Remote Desktop Support)Language Skillsets: fluent German + English
• Performs comprehensive knowledge transfer with incumbent service provider
• Desk functions in line with ITIL standards, including Incident, Problem and Request Management;
• Familiarity with Service Management Tool suites and other technologies used in the Service Desk environment, and their appropriate adoption by client and supply-side agencies;
• Deep understanding of the interfaces between remote and on-site first line contact and second and third line resolver groups;
• Provide hardware / software / network problem diagnosis / resolution via telephone for customers end users

My client offers:

• Broad range of activities, tasks and projects
• Further development and professional advancement
• Friendly and international working environment
• Competitive salary and various benefits

Does this sound like you?
If you want to be involved with a fast-paced environment with an employer that offers a generous competitive salary and professional growth, then this position is a perfect match for you. Limited slots available, Please send me your CV immediately!

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