Service Desk Agent

  • IT
  • PR/065550
  • Permanent

One of my market leading client is urgently looking for a Service Desk Agent to join their team remotely in Sofia, Bulgaria,

This is a great opportunity to work in an IT industry with exposure to new technologies and an international environment


  • Support and help clients to reserve video conferences and TelePresence sessions and WebEx
  • Conduct interoperability tests between Voice, Video, and TelePresence endpoints Educational
  • Operate high level video conferences and TelePresence sessions remotely and on site
  • Knowledge of operating and scheduling VC sessions with Cisco TMS Strong knowledge of Cisco Jabber (for Windows, IOS, Android) and WebEx client for mobile devices

Qualifications and Experience:

  • Hands-on experience in Cisco, Tandberg, or Polycom video technology and WebEx
  • Experience in installing, configuring, and trouble-shooting audiovisual conferencing equipment
  • Knowledge of videoconferencing protocols, such as H.323, SIP and audio / video standards
  • Good knowledge and understanding of effective practices for dealing with clients in a variety of situations
  • Good knowledge of the fundamental concepts of videoconferencing technology

My Client offers:

  • Broad range of activities, tasks and projects
  • Further development and professional advancement
  • Friendly and international working environment
  • competitive salary and various benefits

Does this sound like you?

If you want to be involved with tech innovation in a fast-paced environment with an employer that offers a generous competitive salary + benefits (including performance related bonuses) and professional growth, then this position is a perfect match for you.
Please send me your resume immediately, along with a short motivation about what you would bring to the team and why you believe you are the right fit for this position and would like to join us.

Job Reference: PR/065550


Salary per: Annum

Job Duration:

Job Start Date:

Job Type:

Job Industry:

Apply Now

Contact Name: Akua Kyei
Contact Email:
Contact Tel: +44(0)2035887706