Service Desk Lead

One of my market leading clients in Copenhagen, Denmark is urgently seeking for a Service Desk Lead!

Language: English and Danish – C1 Level

Location: Copenhagen, Denmark

Rate: Competitive

Principal Responsibilities:

Participate in knowledge transfer sessions with client representatives.

Create, review, update and maintain knowledge documentation.

Client relationship management

Investigate issues and complaints and provide root cause analyses and resolutions to management.

Let me know if you’d like to discuss the opportunity further. If you’re not interested but know someone who might be, I’d welcome the recommendation. We pay up to €2000 for successfully placed referrals.

Kind Regards,

Paul Kartara

Gazelle Global IT Recruitment

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