One of my market leading clients is looking for a Service Lead Desk (Ivanti) to join their team in Munich, Bavaria, Germany on a Permanent basis. This is a great opportunity to work in an IT industry where you will become a member of the global Rollout & Operate team.
Responsibilities
- Management and support of Ivanti DSM (Desktop and Server Management) and Thin Clients.
- Knowledge of site creation and site management using DSM.
- Knowledge of DSM upgrades and backup and restore.
- Knowledge of Ivanti DSM agent installation and management.
- Sound knowledge of DSM generalization and integration with other tools such as SNOW, AVD (Azure virtual desktop).
- should have the knowledge of developmental work using DSM.
- Knowledge about the depots and business logic server.
- Knowledge of packaging of applications/softwares using Ivanti DSM.
- Software distribution (patches and packages) using Ivanti DSM tool.
- Knowledge of Advanced patch management for standard applications (such as Mozilla, Google chrome, 7 Zip, Adobe etc.) and patching (Microsoft and 3rd party) relating policies.
- Sound knowledge of driver management/driver/bios/firmware upgrades using Ivanti DSM.
- Provide 2nd and 3rd line BAU support including resolving P1 and P2 incidents and problem management.
- Discovery, analysis, and planning for deployment of Windows 10, Office 365 major updates and other software wrappers via Ivanti DSM.
- Coordinate with client L3 team in resolving and addressing the escalations.
- Coordinate with ALM team for regular update of asset and software inventory onto CMDB.
- Ensure that all Governance and Compliance requirements are adhered to and all reporting and reviewing activities to ensure the standards required.
Skill Set
- Scripting Skill (VBScript, PowerShell).
- Knowledge in Azure WVD and Dell Wyse management.
- Development/Infrastructure amendments/Integrations to the DSM solution.
My client offers:
- Broad range of activities, tasks, and projects.
- Further development and professional advancement.
- Friendly and international working environment.
- Great salary and various benefits.
Does this sound like you?
If you want to be involved with tech innovation in a fast-paced environment with an employer that offers a generous competitive salary + benefits (including performance related bonuses) and professional growth, then this position is a perfect match for you.
Please send me your CV immediately.
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