Technical Lead ServiceNow

  • IT
  • PR/072773
  • Permanent

One of my market leading client is urgently looking for an Technical Lead ServiceNow to join their team in Switzerland. This is a great opportunity to work in the IT sector with exposure to new technologies and an international environment


  • Overseeing product backlog delivery (enhancements & projects)
  • Scrum Lead for the enhancements
  • Align with business priorities owned by Product owner
  • Liaises with Platform Architect for architectural guidance
  • Liaises with Business Analyst for requirements collection and assists with effort estimates, where appropriate
  • Oversees resource demand & capacity of the scrum team (incl. 3rd parties)
  • Keeps up to date with the ServiceNow roadmap for their respective modules
  • Supports Developers with user stories. Takes ownership of complex business requirements and works them to completion guiding developers.
  • Supports Administrators in case of expert help required to solve production issues with the Portfolio
  • Ensures reusable Knowledge is captured as part of project & enhancement delivery
  • Leads and provides mentoring and guidance for Developers in the scrum team
  • Suggests improvements and new features and functionalities proactively to Product owner


  • 5+ years development experience in ServiceNow
  • Demonstrate a strong understanding of the underlying ServiceNow framework and architecture, which includes understanding relational databases, core modules, and ServiceNow best practices.
  • Experience interacting with IT Leadership at all levels.
  • Experience with Agile delivery methodology
  • Demonstrate a strong understanding in the following ServiceNow technologies/modules:
  • Project/Portfolio Suite
  • Incident, Problem, Major Incident Management and Change Management
  • HR Case Management
  • Discovery & Asset Management
  • Service Portal
  • ServiceNow Team Development (Tool)
  • IRM/VR
  • Integrations

My client offers:

  • Broad range of activities, tasks and projects
  • Further development and professional advancement
  • Friendly and international working environment
  • Competitive salary and various benefits

Does this sound like you?
If you want to be involved with a fast-paced environment with an employer that offers a generous competitive salary and professional growth, then this position is a perfect

Job Reference: PR/072773


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Contact Name: Manraj Rattan
Contact Email:
Contact Tel: +44(0)2035887706